Konciera for Restaurants

Turn questions into reservations, orders, and repeat guests — automatically.

Konciera is an AI assistant that knows your venue and connects to your systems. It pulls accurate answers from your menu, opening hours, policies, reservations, delivery/takeout tools, and guest messaging—so customers can decide and take action in one conversation, 24/7.

Line drawing of a restaurant scene with four people, two women, a man, and a chef, enjoying a meal and drinks while a waiter takes notes.

The Challenge

Hospitality teams lose revenue (and time) when customer engagement is fragmented:

Menu questions flood every channel (Instagram, WhatsApp, Google, phone, website)

Staff reply manually while juggling service—responses are slow or inconsistent

Reservation requests get missed, especially outside opening hours

Allergens, vegan options, and “what do you recommend?” require context

Konciera Helps You

Increase reservations and table turns
Faster replies + guided booking reduces drop-off and fills more seats.

Improve guest experience
Instant, consistent answers across channels—before and during service.

Reduce phone calls and DM overload
Automate repetitive questions so staff focus on hospitality, not typing.

Boost revenue per guest
Upsell smartly (pairings, specials, desserts, event tickets) at the right moment.

Examples: how Konciera helps day-to-day

Menu Q&A that converts

Guest: “Do you have vegan options?”
Konciera: Highlights vegan dishes, flags allergens, suggests favorites, and proposes a booking or order link.

Changes, cancellations, and waitlists

Guest: “Can we move to 9pm?”
Konciera: Finds alternatives, updates details, and keeps tables from going empty.

Events and large groups

Guest: “Can I book a birthday for 12 people?”
Konciera: Shares group policies, deposits, set menus, timing, collects details, and routes the request to the right person with a full summary.

Reservations without back-and-forth

Guest: “Table for 4 tonight at 8?”
Konciera: Checks availability, offers nearby time slots, collects preferences, and confirms the reservation.

Multi-location consistency

Guest: “Do you allow dogs on the terrace?”
Konciera: Gives the correct policy for the selected location—every time, on every channel.

Multi-language support for tourists and expats

Guest: “¿Tenéis mesa ahora?” / “Do you speak English?”
Konciera: Detects language automatically, answers in the guest’s language, and keeps menu, policies, and brand tone consistent

Calculate Your Monthly Spend

No platform fee. No seats. Just pay per request. Forecast your monthly price by estimating how many customer conversations you handle each month.

0 1,500

Select the total number of customer interactions your business expects to handle per month. Average requests per interaction is 5. (If you expect more than 1,500 interactions, type the number in the box.)