The AI assistant that turns questions into bookings, sales, and happy customers
Connect Konciera to your website, knowledge base, booking/POS/CRM tools, and customer channels to deliver instant, accurate answers—and take action—24/7.
Konciera is an always-on customer engagement assistant built for service businesses. It understands what customers are trying to do (ask, book, change, buy, troubleshoot), then pulls the right information from your business knowledge and connected systems to respond with confidence.
It doesn’t just chat—it completes workflows. Konciera can check availability, confirm reservations/appointments, answer policy and menu/service questions, collect required details, and hand off complex cases to your team with full context.
Designed to improve performance over time: every interaction is measurable, so you can track what’s being handled automatically, where escalations happen, and what content or system connections to improve next.